Privacy Policy
1. Introduction
Welcome to ChatBuilderWiz . We provide a platform that enables users to create custom chatbots based on data from their website. This Privacy Policy explains how we collect, use, and protect your information when you use our service.2. Information We Collect
- Account Information: When you register, we collect information such as your name, email address, and payment information.
- Website Data: To provide chatbot functionality, we may collect data by scraping content from websites that you authorize us to access. This includes publicly available information on your website.
- Usage Data: We collect information on how you interact with our service, including the settings you configure for your chatbot and usage statistics.
- Payment Information: Payments are processed through secure, third-party providers, and we do not store your full payment details.
3. How We Use Your Information
- To Provide Services: We use collected data to configure and deploy chatbots based on your website’s data.
- Improve Functionality: Usage data helps us analyze how our users interact with the service to improve the platform.
- Marketing: With your consent, we may send you updates and promotional information. You can opt out of these communications.
- Billing and Subscriptions: We use payment information for processing fees related to subscriptions and additional services.
4. Data Scraping and Content Collection
By using our service, you grant us permission to access and scrape data from the website you authorize. This data will only be used to enhance the chatbot’s responses and functionality, and we will not share it with any third parties, except as specified in this policy or as required by law.
5. Data Retention
- Account Data: We retain account information as long as your account is active or as needed to provide services.
- Scraped Data: We retain scraped data for as long as necessary to support chatbot functionality or until you delete your chatbot.
- Usage Data: Retained for analytics purposes unless you request its deletion.
6. Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and restricted access.
7. Third-Party Services
Our payment processor and hosting providers may collect and process your data as described in their respective privacy policies. We are not responsible for the privacy practices of third parties.
8. Your Rights
- Access and Update: You can access or update your account information at any time.
- Opt-Out of Marketing: You may unsubscribe from marketing emails via the unsubscribe link in each email.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our website, and we will notify you of any significant changes.